Health and Wellbeing in the Retail Environment

Photo: Marks & Spencer Cheshire Oaks

The World Green Building Council (WGBC) released a report on Monday regarding health, wellbeing and productivity within the retail environment. A number of retailers are looking at how they can improve the experience of employees and customers in their stores. The retail environment, for example the lighting, indoor air quality, thermal comfort etc., can impact employees perception of the work space with a direct impact on staff retention and sickness rates. Similarly, it can impact customer perceptions and therefore sales, footfall and customer loyalty. This report forms one of the first major outputs from the WGBC’s Better Places for People campaign.